tok–n is a super-fast, digital only rail ticketing solution. It works on any touch enabled device, and is delivered as a service that can be deployed anywhere.
The flexibility and hardware-agnostic design of tok-n allows train operators to deploy next generation ticket retailing more easily and cheaply throughout the station. Reduce queues by creating more ticket-buying opportunities where they are needed most. Just tap a destination, select a ticket, scan and go. No longer do customers need to stand at a card reader to complete their purchase — once the handoff is complete, they can be on their way to the ticket gates.
tok-n isn't limited to stationery touch screens either. Staff can run a mobile version of the platform and retail tickets on the move, in the station or anywhere they get an internet connection for that matter. Staff can target long queues and reduce them by selling tickets on the spot.
Ever noticed how queues seem to form, but there are ticket machines left unused? Being an app free architecture, tok-n can run on just about any touchscreen device, meaning staff can wheel out mobile totems or tablet devices and use tok-n to bust that queue!
tok–n is a next generation eTM (e-ticket or e-token machine) that allows the customer to transact their entire digital purchase using an eTM and their smartphone, at-station and without the need for physical cash, tickets or receipts. This means for the customer, the transaction is quick, comparatively touch free and extremely easy, they can be on with their journey with the minimum of fuss.
tok–n is delivered as a service, this means that unlike traditional ticketing technology, there is no erosion of margin and no penalty for being successful. With tok–n, the more tickets you sell, the less the cost of each sale and of course, there’s no more filling machines with bits of paper.
App-Free
tok–n isn’t an app and can therefore be embedded in to any existing or future technology including apps, displays, handheld devices etc.
Reduced Contact
tok–n terminals can shorten queues, improve customer flow and ultimately make social distancing easier.
TIS-Agnostic
tok–n works with any Ticket Issuing System, either out-of-the-box with partners or via API with existing systems
PSP Agnostic
tok–n works with any Payment Service
Provider, either out-of-the-box with partners or via API with existing systems
Secure & Safe
tok–n is secure by design and regularly penetration tested, it is inherently safe to use for both the TOC and the customer.
Auto-Updated
Changes to tok–n
are made over-the-air which means there are no more expensive maintenance visits, no more disruption.
Reducing Cost
tok–n is delivered as a service and without commissions, saving money and returning margin.
Simplified Payment
By using Google & Apple Pay, tok–n is a breeze to use for the customer. Payment is fast, secure and super simple.
Hardware-agnostic
tok–n works on practically any touchscreen device whether its new or existing, large format or handheld
tok–n runs on just about any touchscreen device including new and existing estate. Just as tok–n is offered as a Service, so can the dedicated tok–n hardware and many other displays in the RailPoint catalogue.
tok–n Hardware as a Service (HaaS) delivers a unique revenue option over the traditional capital model to procure digital display hardware, offering full flexibility and a budget friendly way of delivering anything from very small, to very large eTM implementations across a diverse estate.